Refund Policy

Effective Date: 08/02/2025

At Become Weightless, we aim to provide high-quality services and products. This Refund & Return Policy explains when refunds or exchanges may be issued.

Mobile Lab Testing Services

• Refunds are not available once a sample has been collected.
• Appointments canceled at least 24 hours before the scheduled draw may qualify for a refund.
• Appointments canceled less than 24 hours before may not be refundable.

Digital Programs & Coaching

• All sales of digital products (e.g., fitness/nutrition programs, coaching plans) are final.
• No refunds are provided for completed or partially completed digital content.

Physical Products (e.g., Journals, Merchandise)

• Unused, unopened items may be returned within 14 days of delivery.
• Customer is responsible for return shipping costs unless item is defective or incorrect.
• Refunds are issued to the original payment method upon inspection of returned items.

Memberships (Future Offering)

• Membership cancellations must be requested 14 days before the next billing cycle to avoid renewal charges.

Processing Refunds

• Approved refunds are processed within 5–10 business days.
• For questions about refunds or returns, contact us at jake@becomeweightless.com